Disclaimer:
This Terms and Conditions template is provided for general informational purposes only. It is intended as a starting point for businesses to customise and adapt for their own use.
You (the user) are solely responsible for reviewing, editing, and ensuring that this document complies with all applicable local laws and accurately reflects your business’s operations and policies.
Delete the above once you have cloned this form.
Make sure you read the entire document & make all necessary changes.
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1.1. A booking is only confirmed once a deposit of [X]% of the total hire amount has been received.
1.2. The remaining balance must be paid no later than [X days] before the event date.
1.3. Payments can be made by [bank transfer / credit card / cash / other].
1.4. All prices are quoted in [Your Currency] and include or exclude VAT as stated on the invoice.
2.1. Cancellations made [X days] or more before the event date will receive a refund of the deposit, minus a [processing or administration fee of X]%.
2.2. Cancellations made within [X days] of the event date will result in the loss of deposit and/or full hire charge, at the discretion of [Your Business Name].
2.3. [Your Business Name] reserves the right to cancel bookings due to unsafe weather conditions, site inaccessibility, or circumstances beyond our control. In
such cases, a full refund or reschedule will be offered.
3.1. Delivery and setup are included or excluded in the quoted price (select as appropriate).
3.2. The customer must ensure clear and safe access to the setup area at the agreed time.
3.3. [Your Business Name] will not be responsible for delays caused by obstacles, poor ground conditions, or restricted access.
3.4. The customer must provide accurate information regarding the event site, including ground type, slopes, and any underground utilities.
4.1. The customer is responsible for all equipment from the time of delivery until collection.
4.2. Equipment must not be moved, altered, or tampered with once installed.
4.3. The customer must ensure that no open flames, heaters, or barbecues are used inside or near marquees unless expressly approved in writing.
4.4. Decorations must not cause damage (for example, tape, nails, or staples).
4.5. Any damage or loss of equipment will be charged at replacement cost.
5.1. [Your Business Name] holds public liability insurance up to [amount, e.g. £5 million].
5.2. The customer is responsible for obtaining any event insurance, licences, or permits required.
5.3. [Your Business Name] will not be liable for:
6.1. The safety of guests and staff is our top priority.
6.2. [Your Business Name] reserves the right to cancel, postpone, or modify installations if weather conditions are deemed unsafe (for example, high winds or flooding).
6.3. In such cases, [Your Business Name] will work with the customer to find a suitable alternative arrangement.
7.1. The customer must ensure the event site is suitable, level, and free from hazards.
7.2. The customer (or an appointed representative) must be present during both setup and collection.
7.3. Power supply and lighting, if required, are the customer’s responsibility unless otherwise agreed in writing.
8.1. All equipment remains the property of [Your Business Name].
8.2. Equipment must be ready for collection at the agreed time.
8.3. Additional charges may apply for delays, site cleaning, or waiting time.
9.1. These terms are governed by the laws of [England and Wales / Scotland / Northern Ireland – select as appropriate].
9.2. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
By proceeding with a booking or signing any related agreement, the customer confirms they have read, understood, and agree to these Terms and Conditions.
Disclaimer:
This Terms and Conditions template is provided for general informational purposes only. It is intended as a starting point for businesses to customise and adapt for their own use.
You (the user) are solely responsible for reviewing, editing, and ensuring that this document complies with all applicable local laws and accurately reflects your business’s operations and policies.
Delete the above once you have cloned this form.
Make sure you read the entire document & make all necessary changes.
--
1.1. A booking is only confirmed once a deposit of [X]% of the total hire amount has been received.
1.2. The remaining balance must be paid no later than [X days] before the event date.
1.3. Payments can be made by [bank transfer / credit card / cash / other].
1.4. All prices are quoted in [Your Currency] and include or exclude VAT as stated on the invoice.
2.1. Cancellations made [X days] or more before the event date will receive a refund of the deposit, minus a [processing or administration fee of X]%.
2.2. Cancellations made within [X days] of the event date will result in the loss of deposit and/or full hire charge, at the discretion of [Your Business Name].
2.3. [Your Business Name] reserves the right to cancel bookings due to unsafe weather conditions, site inaccessibility, or circumstances beyond our control. In
such cases, a full refund or reschedule will be offered.
3.1. Delivery and setup are included or excluded in the quoted price (select as appropriate).
3.2. The customer must ensure clear and safe access to the setup area at the agreed time.
3.3. [Your Business Name] will not be responsible for delays caused by obstacles, poor ground conditions, or restricted access.
3.4. The customer must provide accurate information regarding the event site, including ground type, slopes, and any underground utilities.
4.1. The customer is responsible for all equipment from the time of delivery until collection.
4.2. Equipment must not be moved, altered, or tampered with once installed.
4.3. The customer must ensure that no open flames, heaters, or barbecues are used inside or near marquees unless expressly approved in writing.
4.4. Decorations must not cause damage (for example, tape, nails, or staples).
4.5. Any damage or loss of equipment will be charged at replacement cost.
5.1. [Your Business Name] holds public liability insurance up to [amount, e.g. £5 million].
5.2. The customer is responsible for obtaining any event insurance, licences, or permits required.
5.3. [Your Business Name] will not be liable for:
6.1. The safety of guests and staff is our top priority.
6.2. [Your Business Name] reserves the right to cancel, postpone, or modify installations if weather conditions are deemed unsafe (for example, high winds or flooding).
6.3. In such cases, [Your Business Name] will work with the customer to find a suitable alternative arrangement.
7.1. The customer must ensure the event site is suitable, level, and free from hazards.
7.2. The customer (or an appointed representative) must be present during both setup and collection.
7.3. Power supply and lighting, if required, are the customer’s responsibility unless otherwise agreed in writing.
8.1. All equipment remains the property of [Your Business Name].
8.2. Equipment must be ready for collection at the agreed time.
8.3. Additional charges may apply for delays, site cleaning, or waiting time.
9.1. These terms are governed by the laws of [England and Wales / Scotland / Northern Ireland – select as appropriate].
9.2. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
By proceeding with a booking or signing any related agreement, the customer confirms they have read, understood, and agree to these Terms and Conditions.
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