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TERMS AND CONDITIONS - POWER/GENERATOR RENTAL

Please read the Terms and Conditions carefully before completing this form. By submitting this form, you acknowledge that you have read, understood, and agree to the Terms and Conditions set out below.

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⚠️ Important Notice

Disclaimer:

This Terms and Conditions template is provided for general informational purposes only. It is intended as a starting point for businesses to customise and adapt for their own use.


You (the user) are solely responsible for reviewing, editing, and ensuring that this document complies with all applicable local laws and accurately reflects your business’s operations and policies.


Delete the above statement once you have cloned this form.


Make sure you read the entire document & make all necessary changes.


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1. Booking and Payment

1.1. A booking is confirmed once a deposit of [X]% of the total hire amount has been received.

1.2. The remaining balance must be paid no later than [X days] before the hire date.

1.3. Payments can be made by [bank transfer / credit card / cash / other].

1.4. All prices are quoted in [Your Currency] and include or exclude VAT as stated.

1.5. Late or incomplete payment may result in cancellation and forfeiture of the deposit.

1.6. Quotations remain valid for [X days] unless otherwise agreed in writing.


2. Cancellation Policy

2.1. Cancellations must be made in writing (email is acceptable).

2.2. Cancellations made [X days] or more before the hire date will receive a refund of the deposit, minus a [processing/admin fee of X]%.

2.3. Cancellations made within [X days] of the hire date will result in loss of the deposit and may incur full hire charges.

2.4. [Your Business Name] reserves the right to cancel a booking due to unsafe site conditions or events beyond its control. A full refund or alternative date will be offered.


3. Delivery, Setup, and Collection

3.1. Delivery and collection times will be confirmed in advance.

3.2. The customer must ensure safe, level, and accessible ground for installation and operation.

3.3. Any waiting time, failed delivery, or restricted access may incur additional charges.

3.4. Generators and power equipment must remain in the location agreed at setup and must not be moved or tampered with.

3.5. [Your Business Name] staff will install and connect equipment unless otherwise agreed in writing.


4. Operation and Use

4.1. Only trained or authorised personnel may operate hired generators or electrical equipment.

4.2. The customer must not overload generators or connect unauthorised equipment.

4.3. Fuel used during hire is the responsibility of the customer unless stated otherwise.

4.4. Refuelling must be done safely and away from heat sources.

4.5. The customer must ensure all users are aware of safety instructions provided by [Your Business Name].


5. Site Requirements and Safety

5.1. The customer must ensure a safe environment for installation and operation, including adequate ventilation for exhaust fumes.

5.2. Generators must not be used indoors, in enclosed spaces, or near flammable materials.

5.3. The customer must provide suitable security for the equipment to prevent theft or misuse.

5.4. Any damage caused by unsafe conditions, improper use, or interference will be charged to the customer.


6. Fuel and Maintenance

6.1. [Your Business Name] will supply generators with sufficient fuel for initial operation unless otherwise agreed.

6.2. It is the customer’s responsibility to maintain fuel levels throughout the hire period.

6.3. Maintenance, refuelling, and servicing must only be performed by [Your Business Name] or authorised technicians.

6.4. If the generator fails due to misuse, neglect, or running out of fuel, call-out and repair charges may apply.


7. Damage, Loss, and Liability

7.1. All hired equipment remains the property of [Your Business Name].

7.2. The customer is responsible for loss or damage from delivery until collection.

7.3. [Your Business Name] is not liable for any injury, loss, or damage arising from misuse, negligence, or unauthorised alterations.

7.4. The customer will be charged for repair or replacement at current market value.

7.5. [Your Business Name] will not be liable for any loss of power, business interruption, or consequential losses.


8. Insurance and Indemnity

8.1. [Your Business Name] holds public liability insurance up to [£X].

8.2. The customer must have insurance to cover loss, damage, and third-party claims during the hire period.

8.3. The customer agrees to indemnify [Your Business Name] against any claims arising from use or misuse of the equipment.


9. Force Majeure

[Your Business Name] shall not be liable for failure to perform obligations due to causes beyond its reasonable control, including extreme weather, power failure, breakdown, or accidents. In such cases, reasonable efforts will be made to reschedule or provide alternative arrangements.


10. Governing Law

These Terms and Conditions are governed by the laws of [England and Wales / Scotland / Northern Ireland]. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].


11. Agreement

By proceeding with a booking or signing any related agreement, the customer confirms they have read, understood, and agree to these Terms and Conditions.

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